Chase Freedom Unlimited®
vs. Citi Custom Cash® Card

Updated: June 24, 2024

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Both the Chase Freedom Unlimited® and the Citi Custom Cash® offer enticing cash back rewards, share the benefit of no annual fees and provide introductory APR offers. However, the Freedom Unlimited edges ahead with its higher cash back potential in the first year and a generous welcome bonus.

The Citi Custom Cash's unique feature of 5% cash back in your top spending category each billing cycle, up to the first $500 spent, makes it a strong contender for those with focused spending habits.

Both cards are accessible to those with good to excellent credit, ensuring a broad appeal.

Credit Card logo for Chase Freedom Unlimited®
Chase Freedom Unlimited®
Credit Card logo for Citi Custom Cash® Card
Citi Custom Cash® Card
MoneyGeek Rating
4.4/ of 5
MoneyGeek Rating
4.2/ of 5
On Issuer's Site
On Issuer's Site

Which Card Is Better for You?

You might prefer the Freedom Unlimited if you frequently spend on travel, dining and drugstore purchases. With high cash back rates in these categories and a generous introductory offer, this card maximizes rewards for diverse spenders without the need to track spending categories. The long-term value continues with an unlimited 1.5% cash back on all other purchases.

You might prefer the Citi Custom Cash if your spending is concentrated in one category that changes over time. With 5% cash back on your top spending category for up to $500 each billing cycle, this card adapts to your spending habits. Additionally, the slightly lower starting regular APR post-introductory period can be a minor cost-saving feature if you tend to carry a balance.

Head-to-Head Comparison: Card Details and Features

Evaluating APRs, fees, credit requirements, rewards and other features will help you determine which card aligns with your financial landscape. Weigh the benefits of Freedom Unlimited and Citi Custom Cash, such as cash back rates and introductory offers, against your spending habits.

    discount icon

    Regular APR: Citi Custom Cash

    The Citi Custom Cash is slightly better for regular APR due to its lower starting APR of 19.24% than Freedom Unlimited's 20.49%. Both cards have a variable APR that can go up to 29.24%.

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    Annual Fee: Tie

    Both the Citi Custom Cash and the Freedom Unlimited cards offer a $0 annual fee, making them equally attractive for users looking to avoid extra costs.

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    Introductory 0% APRs: Freedom Unlimited

    Both cards offer a 0% introductory APR for 15 months on purchases and balance transfers. However, the Freedom Unlimited is slightly better for balance transfers. It has a lower introductory fee of either $5 or 3% of each transfer amount within the first 60 days than Citi Custom Cash's 5% fee.

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    Rewards: Freedom Unlimited

    The Freedom Unlimited card is better for rewards, offering up to 6.5% cash back on travel through Chase Travel, 4.5% on drugstore purchases and dining and 3% on all other purchases in the first year. Afterward, it provides 5% on Chase Travel, 3% on drugstore purchases and dining and 1.5% on all other purchases. Citi Custom Cash offers 5% cash back on the top eligible spend category each billing cycle up to $500, then 1%, and an additional 4% on certain travel bookings through June 30, 2025.

    rewards icon

    Welcome Offers: Freedom Unlimited

    The Freedom Unlimited offers a better welcome bonus worth up to $300 cash back, making it more lucrative for new cardholders.

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    Recommended Credit Score: Citi Custom Cash

    Both cards require a credit score range of 670 to 850, indicating they are accessible to individuals with good to excellent credit. However, the Citi Custom Cash is slightly more favorable for those with lower scores within this range, making it the better option for this feature.

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    Penalties and Fees: Freedom Unlimited

    When comparing penalties and fees, the Freedom Unlimited edges out slightly due to its lower late fee of up to $40 than Citi Custom Cash's fee of up to $41. Both cards have a similar APR penalty of up to 29.99% and charge a 3% foreign transaction fee, but the Freedom Unlimited offers a marginally better deal on late fees.

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    Issuer Satisfaction: Tie

    Chase and Citibank, the issuers for Freedom Unlimited and Citi Custom Cash, respectively, have equal issuer satisfaction ratings of 4.1, making this a tie.

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    Other Features & Perks: Tie

    Both cards offer unique perks. The Freedom Unlimited provides free access to Chase Credit Journey for monitoring credit health and is backed by FDIC. Citi Custom Cash offers a special travel cash back rate through Citi Travel℠ until June 30, 2025, and limits accounts to one per person, ensuring exclusivity.

Rewards Comparison

The Freedom Unlimited card leads with a robust rewards program, offering a higher expected reward value and a diverse range of categories with elevated cash back rates. It's particularly strong for travel booked through Chase Travel℠, drugstore purchases and dining, including takeout and delivery.

While the Citi Custom Cash card may not match the overall rewards potential, its 5% cash back in your top eligible spend category each billing cycle is compelling, especially for those with focused spending habits. This feature can outshine the Freedom Unlimited in specific categories where the user spends the most, up to the first $500 spent each billing cycle. The 5% cash back applies to eligible categories such as restaurants, gas stations, grocery stores and more. For detailed information on all eligible categories, cardholders should review the terms or contact Citi.

The following table compares the bonus categories for each card, helping you identify which best suits your spending patterns.

Category
Freedom Unlimited
Citi Custom Cash

Travel

6.5% first year/5% thereafter if purchased through portal

1%/5% if purchased through Citi Travel℠ portal through 6/30/2025

Drugstore Purchases

4.5% first year/3% thereafter

1%/5% on top spend category each billing cycle (up to $500 spent)

Dining

4.5% first year/3% thereafter

1%/5% on top spend category each billing cycle (up to $500 spent)

Top Eligible Spend Category

1.5%

5% on top spend category each billing cycle (up to $500 spent, then 1%)

All Other Purchases

1.5%

1%

Redeeming Rewards

With Freedom Unlimited, your cash back remains available as long as your account is active. You can redeem your rewards anytime since no minimum amount is required. Redemption options are diverse, including statement credits, direct deposits and even shopping with points on Amazon.

Citi Custom Cash points also have no expiration and no earnings caps. Redemption is just as flexible, allowing for statement credits, gift cards and travel, with a notable exception for check redemptions requiring at least $5.

Methodology

MoneyGeek evaluates credit cards like Freedom Unlimited and Citi Custom Cash using a ranking process tailored to specific use cases. For this comparison, both cards are assessed based on their highest scoring use case, which is cash back. The largest factors determining these scores include the effective reward rate and the return on investment for offers. For a detailed understanding of our scoring process, you can review our ranking methodology.

FAQ: Freedom Unlimited vs. Citi Custom Cash

What are the annual fees for the Freedom Unlimited and Citi Custom Cash cards?
How do the rewards programs compare between the two cards?
Which card offers a better APR for balance transfers?
Are there foreign transaction fees for either card?
What credit score is required for each card?

About Doug Milnes, CFA


Doug Milnes, CFA headshot

Doug Milnes is a CFA charter holder with over 10 years of experience in corporate finance and the Head of Credit Cards at MoneyGeek. Formerly, he performed valuations for Duff and Phelps and financial planning and analysis for various companies. His analysis has been cited by U.S. News and World Report, The Hill, the Los Angeles Times, The New York Times and many other outlets.

Milnes holds a master’s degree in data science from Northwestern University. He geeks out on helping people feel on top of their credit card use, from managing debt to optimizing rewards.


*Rates, fees or bonuses may vary or include specific stipulations. The content on this page is accurate as of the posting/last updated date; however, some of the offers mentioned may have expired. We recommend visiting the card issuer’s website for the most up-to-date information available.
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