Why You Should Compare More Than Just Cost for Home Insurance


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Homeowners Insurance

Is it possible and wise for a homeowner to compare insurance companies based on more than just cost, such as the percentage of claims that are denied?

Hi there! I am looking to make an informed decision, is it possible and wise for me to compare different insurance companies not just based on the cost of their policies, but also considering other important factors such as the percentage of claims they deny, their customer service quality, coverage options, and overall reputation in the industry?

Nov 18, 2024 | Nicole Campbell, Boise, Idaho
Answer
Mark Fitzpatrick
Head of Insurance, MoneyGeekUpdated December 17, 2024

During the homeowners' research, comparing more than cost can help the homeowner further understand the details of their policy and the carrier they choose to use. By asking the agent questions, both the insured and the agent will better understand their goals and budget for their home insurance policy.

If the homeowner searches for reviews about a carrier, I suggest making sure they are from reliable sources because a review can be biased. Several coverages affect the cost of the premium, such as the deductibles, and this is how the cost is determined.

Furthermore, what insurance carriers cover in the case of a loss? Reviewing a carrier solely on the percentage of denied claims doesn't mean that the next policy claim will also be denied. In the end, I suggest reading the policy details so that you understand what is included and excluded in that carrier's policy. For example, not all carriers include bird cages as covered property. If there is damage to this property and in the policy, it is stated as excluded, the carrier will not pay for this claim.

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