Best Car Insurance Companies in Charlotte, NC

Your individual requirements and driver profile play a role in determining which car insurance company is best for you. Erie is the best overall car insurance company, and it also has the best cheap policies and the best customer support. Erie is also the top pick for young adults, seniors and drivers with offenses.

Kemper provides the best coverage option for those insuring new cars. Meanwhile, State Farm is the top insurer for teens. If you’re looking for additional savings, review MoneyGeek’s analysis of the cheapest car insurance companies in Charlotte, North Carolina.

The best car insurance companies in Charlotte are:

• Erie: MoneyGeek score of 83 out of 100 ($762 per year)
• North Carolina Farm Bureau: MoneyGeek score of 77 out of 100 ($858 per year)

Erie scores high in affordability and customer satisfaction, although North Carolina Farm Bureau scores highest on claims management. On a statewide basis, Erie is again the best overall car insurance company, with a MoneyGeek score of 94 out of 100.

MoneyGeek’s evaluation of nine auto insurance companies in Charlotte, North Carolina, finds Erie to be the best. An overall score was only assigned when enough data was found to meet every scoring component (affordability, claims management, customer satisfaction, coverage offerings and financial stability).

Erie has the highest customer satisfaction score and ranks second for claims management and affordability. Nationwide’s full coverage policy is the most affordable at $733 per year, but mediocre customer service lowers its overall ranking.

The car insurance companies in Charlotte that provide the best customer service, regardless of cost, are:

• Erie: MoneyGeek score of 70 out of 100 ($762 per year)
• North Carolina Farm Bureau: MoneyGeek score of 68 out of 100 ($858 per year)

Compared to other insurers with similar and higher premiums, Erie’s high levels of customer service and effective claims management make it an attractive option for many drivers. It also ranks second for affordability, so you don’t need to pay a high price for the best service.

Good customer service from your insurance company means you can expect prompt assistance and a smooth experience when filing a claim or seeking guidance. Erie is MoneyGeek’s pick for the best car insurance company in Charlotte for customer service. Though companies like State Farm and GEICO offer more of the common coverage add-ons, Erie is much more affordable and ranks higher in the J.D. Power Auto Insurance Claims Satisfaction study.

MoneyGeek analyzed car insurance companies in Charlotte, North Carolina, to find the best offerings for minimum coverage policies. Based on affordability and quality of service, these are:

• Erie: MoneyGeek score of 79 out of 100 ($392 per year)
• Nationwide: MoneyGeek score of 77 out of 100 ($295 per year)

Minimum car insurance requirements in North Carolina remain the same across all cities in the state. While minimum coverage policies have the lowest premiums, they provide the least liability coverage and don’t cover damages to your vehicle in the event of an accident.

The best options for cheap car insurance provide the minimum coverage required by your state with an affordable rate and discount options to help you save even more. While Nationwide provides the cheapest minimum coverage car insurance in Charlotte, Erie provides a far superior customer experience, making it our top pick.

The best car insurance companies for young adults in Charlotte are:

• Erie: MoneyGeek score of 83 out of 100 ($780 per year)
• North Carolina Farm Bureau: MoneyGeek score of 74 out of 100 ($1,062 per year)

Erie scored highest in affordability and customer satisfaction. With Erie, young drivers are able to find budget-friendly coverage options with a reputable insurer.

Insurance companies catering to young adults provide options based on affordability, age-specific discounts and customer service. Erie rates well in all three aspects by providing cheap insurance policies, high levels of customer satisfaction and various discounts for young adults. While North Carolina Farm Bureau takes the top spot for claims management, Erie’s policies are less expensive and scored better on J.D. Power’s customer satisfaction study.

The companies that provide the best car insurance for teens on family policies in Charlotte are:

• State Farm: MoneyGeek score of 76 out of 100 ($1,657 per year)
• Nationwide: MoneyGeek score of 72 out of 100 ($1,716 per year)

Of the six companies we analyzed for this category, State Farm offers the cheapest car insurance for teens on family policies. It also takes the top spot for customer satisfaction.

While teens end up paying more than adults for car insurance, they can save money if they join a family policy instead of buying individual policies. In Charlotte, you could save an average of $538 per year by joining a family policy rather than buying your own policy.

The best insurance companies for teenage drivers offer age-specific discounts and coverages that offer extra peace of mind. For example, roadside assistance can come in handy if your car experiences a breakdown.

State Farm takes the top spot because it has the best scores for affordability and customer satisfaction, and it offers teen-specific discounts too. Nationwide, the company that takes the second spot, fares better when it comes to coverages and claims management. However, Nationwide has higher prices and inferior customer satisfaction.

The best car insurance companies for seniors in Charlotte are:

• Erie: MoneyGeek score of 79 out of 100 ($749 per year)
• Nationwide: MoneyGeek score of 73 out of 100 ($593 per year)

Erie, the winner of this segment, offers the highest levels of customer satisfaction among seniors. It takes the second spot when it comes to affordability, behind only Nationwide.

Drivers in their 60s pay comparable rates to those in their 30s through 50s, with rates starting to increase when you enter your 70s. Senior drivers may need to shop around for cheaper options.

Seniors 60 and older tend to be cautious drivers but are also more prone to receiving serious injuries during accidents. You may benefit from insurance policies that include personal injury protection (PIP) or medical payments coverage.

Erie is the best car insurance option for senior drivers due to its low rates and high customer satisfaction. Its discounts for seniors, retirees and safe drivers make its already-reasonable rates even more affordable.

The best auto insurance for drivers with poor records in Charlotte are:

• Erie: MoneyGeek score of 79 out of 100 ($3,120 per year)
• North Carolina Farm Bureau: MoneyGeek score of 76 out of 100 ($3,144 per year)

The above rates are for drivers with DUIs on their record seeking a full coverage policy. Your driving record has a significant influence on your insurance premium. Charlotte drivers with DUIs can expect to pay $3,179 more than drivers with clean records, while those with tickets pay roughly $551 more. Erie offers the best customer satisfaction experience for drivers with poor records.

As a driver with violations, expect to pay more for your car insurance. Look for insurers that offer affordability, multiple discounts and essential coverage options such as accident forgiveness, new car replacement and rental car reimbursement. While North Carolina Farm Bureau has the best claims experience, Erie is more affordable, offers more discounts and has a better customer reputation while providing key coverages.

Kemper is the best insurance company in Charlotte for drivers with new cars.

• Kemper: MoneyGeek score of 50 out of 100 ($1,152 per year)
• Allstate: MoneyGeek score of 43 out of 100 ($2,582 per year)

Our analysis in this category is based on affordability and service quality for North Carolina drivers with a 2022 model car. We focused on insurers offering new or better car replacement coverage. If your new car is totaled in an accident, this add-on covers the cost to fully repair or replace the car. While Allstate has better customer satisfaction and coverage scores, Kemper is significantly more affordable.

Drivers with new cars should opt for an insurance provider that offers new or better car replacement coverage. This can come in handy in case you total your car or if it needs extensive repairs because of an accident. Kemper is an ideal choice as it provides the most affordable policies for new cars in Charlotte, along with new car replacement coverage. Allstate, the runner-up, costs an average of $1,430 more than Kemper per year.

Finding the best car insurance company in Charlotte depends on your individual needs. Here are some answers to the most commonly asked questions to help simplify your decision-making process.