Your driver profile and needs influence which company is the best for you. In Los Angeles, we found that CIG is also the best for young adults, teenagers, seniors and drivers with offenses. The other best companies are Chubb for customer service, GEICO for minimum coverage policies and Travelers for drivers with new cars.
Best Car Insurance Companies in Los Angeles, CA
CIG is the best overall car insurance company in Los Angeles, CA, for 2024. You might find other companies that fit your needs better based on how much you value affordability and customer service.
Updated: December 20, 2024
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Key Takeaways
In Los Angeles, CIG stands out as the best full coverage car insurance provider, achieving a MoneyGeek score of 76 out of 100 and an annual premium of $1,686, by successfully balancing affordability and outstanding customer satisfaction across various driver profiles.
For military members in Los Angeles seeking full coverage car insurance, USAA emerges as the best provider with a high MoneyGeek score of 85 out of 100, offering tailored benefits and affordability at an average premium of $1,140 per year, making it particularly suitable for the military community.
In Los Angeles, the best option for minimum coverage car insurance is GEICO, with a MoneyGeek score of 78 and an annual premium of $582, balancing affordability and sufficient service, while other companies like CIG offer higher customer satisfaction but at a greater cost of $798 per year.
Why Trust MoneyGeek? We gathered data from independent sources, like the California Department of Insurance, to rate different car insurance companies. Our scoring system looks into affordability, customer satisfaction, claims management, coverages offered and financial stability.
Best Overall Car Insurance in Los Angeles
The best overall companies for car insurance in Los Angeles are:
- CIG: MoneyGeek score 76 out of 100 ($1,686 per year)
- Progressive: MoneyGeek score 74 out of 100 ($1,515 per year)
CIG received the best score for customer satisfaction and ranked second for claims management. On a statewide basis, the best car insurance in California is different — AAA California is the top-ranking company, indicating how your exact location can influence your best options.
For military members, USAA offers the best car insurance. It has a MoneyGeek score of 85 out of 100 and an average premium of $1,140 per year.
How was this MoneyGeek score calculated?
MoneyGeek’s score for the overall best car insurance was calculated with the following weights:
- General customer satisfaction (35%)
- Affordability (30%)
- Claims experience (20%)
- Essential coverages (10%)
- Financial stability (5%)
pros
Ranks #2 out of 15 providers for claims management
Ranks #1 for customer service
Offers full glass coverage and roadside assistance
cons
Only has a few coverage options
COMPANY HIGHLIGHTS
CIG provides full glass coverage and roadside assistance. These coverages can help you with repairs, whether it’s a minor breakdown on the road or a total glass replacement.
Full glass coverage pays for glass repairs on your vehicle. This coverage option waives your deductible if the damage is limited to glass components, such as smashed windows or a shattered windshield.
This company’s emergency roadside assistance is available 24/7 anywhere in the U.S. Its services can tow your car for 100 miles with no extra charge, so you can get to the nearest shop. You can also get services like tire changing and gas delivery to help you get your stranded car back on the road.
How the Best Insurers in Los Angeles Rank: MoneyGeek Scores and Costs
Among the 14 companies we ranked in Los Angeles, CIG came out as the winner. It doesn’t have the best affordability score, ranking sixth, but it has the highest customer satisfaction score. This company balances these factors successfully, making it the city’s best overall insurer. Progressive scored the highest for affordability, with an average premium of $1,515 per year, but it has lower customer and claims satisfaction scores.
We based these rankings on the rate for full coverage policies. Companies are only included in the overall rankings if they received ratings in all categories.
Capital Insurance Group | 76 | $1,686 | 5 | 3 | 1 | 3 |
Progressive | 74 | $1,515 | 3 | 2 | 4 | 4 |
GEICO | 74 | $1,556 | 4 | 2 | 3 | 5 |
AAA California | 70 | $1,550 | 4 | 2 | 3 | 3 |
Mercury | 67 | $1,635 | 3 | 2 | 3 | 3 |
State Farm | 66 | $1,780 | 4 | 2 | 3 | 5 |
Allstate | 66 | $1,679 | 3 | 2 | 4 | 4 |
Chubb | 62 | $2,268 | 5 | 4 | 3 | 5 |
Travelers | 55 | $2,142 | 4 | 3 | 4 | 5 |
Hartford | 54 | $2,067 | 4 | 2 | 4 | 4 |
Nationwide | 54 | $2,042 | 3 | 2 | 4 | 4 |
National General | 54 | $1,917 | 3 | 2 | 1 | 4 |
State National | No Data | $2,079 | 4 | No Data | 0 | 3 |
Farmers | 42 | $2,351 | 3 | 2 | 4 | 3 |
Kemper | 26 | $2,210 | 1 | 2 | 1 | 2 |
Best Car Insurance in Los Angeles for Customer Service
Excluding cost from our scoring system, the best companies for customer service in Los Angeles are:
- Chubb: MoneyGeek score 76 out of 100 ($2,268 per year)
- CIG: MoneyGeek score 68 out of 100 ($1,686 per year)
Chubb received the best ratings for claims management and ranked second for customer satisfaction. You’re likely to have a positive experience when filing a claim, making your life easier during a stressful time. However, Chubb has one of the lowest scores for affordability, which means you’ll pay a high price for the best service.
How was this MoneyGeek score calculated?
MoneyGeek’s score for Best for Customer Service was calculated with the following weights:
- General customer satisfaction (45%)
- Claims experience (30%)
- Essential coverages (20%)
- Financial stability (5%)
- Affordability (0%)
pros
Ranks #2 for customer satisfaction
Ranks #1 for claims management
Offers OEM and diminished value coverages
cons
Lacks some common coverage options
Doesn’t offer roadside assistance, accident forgiveness, deductible modification, gap insurance or new car replacement coverage
COMPANY HIGHLIGHTS
Chubb has original equipment manufacturer (OEM) coverage and diminished value coverages. These add-ons can provide additional protection for your vehicle.
OEM coverage makes sure that your car doesn’t get aftermarket parts during repairs. If you prioritize your car’s maintenance, this coverage could be beneficial to you because it helps preserve the life of your car by using original parts from the vehicle’s manufacturer.
Chubb also offers diminished value coverage called Agreed Value coverage. This coverage allows you and the insurer to determine an agreed-upon value for your vehicle when you sign up for your policy. If your car is totaled or stolen, Chubb will pay you that agreed-upon amount instead of the car’s actual depreciated value.
What Makes an Insurer Best for Customer Service?
Effective claims management and customer service are vital for auto insurers. We analyzed insurance companies using data from the NAIC Customer Complaint Index and the J.D. Power Customer Satisfaction Study. Chubb has the highest score for claims management. CIG received a slightly higher score for customer satisfaction but lagged behind Chubb for claims reputation.
Best Cheap Car Insurance in Los Angeles
Based on an analysis of affordability and service quality for policies that only meet California’s minimum coverage requirements, the best companies in Los Angeles are:
- GEICO: MoneyGeek score 78 out of 100 ($582 per year)
- Progressive: MoneyGeek score 73 out of 100 ($661 per year)
Minimum coverage policies may have the cheapest premiums, but they also provide the least amount of coverage. In the event of an accident, your policy might not fully cover liability expenses and property damage. No matter which city you live in, the minimum car insurance requirements in California are the same.
How was this MoneyGeek score calculated?
MoneyGeek’s score for the Best Cheap company was calculated with the following weights:
- Affordability (40% — based on the cost of a minimum coverage policy)
- General customer satisfaction (25%)
- Claims experience (20%)
- Essential coverages (10%)
- Financial stability (5%)
pros
An affordable policy averaging $582 per year
Offers discounts for bundling, safe driving and seatbelt use
Ranks #5 out of 15 insurers for customer service
cons
No pay-in-full or paperless discounts
Mediocre claims management score
COMPANY HIGHLIGHTS
GEICO scored the highest for affordability and has a solid reputation for customer support, which means it offers the lowest premiums without compromising on service quality. In addition to offering competitive rates, GEICO offers other options for you to save money.
It provides discounts for bundling policies, safe driving, seatbelt use and more. For instance, you may be eligible for a discount if you insure several cars with GEICO or pair your car insurance policy with another GEICO policy, such as homeowners insurance.
GEICO also offers discounts that you won't find at most other firms. For instance, it offers affinity-based discounts for teachers, federal employees, military drivers and members of qualifying alumni, fraternity/sorority or professional organizations.
What Makes an Insurer the Best Cheap Option?
A minimum coverage policy only meets the state requirements for car insurance. It’s much less expensive than a full coverage policy, but your insurer should still provide good customer service. GEICO has the cheapest rates. CIG has the best customer satisfaction score, but it’s much more expensive, at $798 per year. So, if you prioritize affordability, GEICO is the best option.
Best Car Insurance in Los Angeles for Young Adults
The best companies for car insurance for young adults in Los Angeles are:
- CIG: MoneyGeek score 80 out of 100 ($1,899 per year)
- GEICO: MoneyGeek score 75 out of 100 ($1,801 per year)
CIG performs well for affordability and customer satisfaction. This is the best car insurance for young adults since they might look for affordable premiums and need extra guidance when dealing with their insurance. With CIG balancing cost and service quality, young adults can have a better experience getting their coverage.
How was this MoneyGeek score calculated?
MoneyGeek’s score for Best for Young Adults was calculated with the following weights:
- General customer satisfaction (35%)
- Affordability (30% — based on rates for a 25-year-old male)
- Claims experience (20%)
- Essential coverages (10%)
- Financial stability (5%)
pros
Affordable premiums at an average of $1,899 per year
Offers a good student discount
Ranks #1 for customer service
cons
Very few coverage options available
Only offers one discount
COMPANY HIGHLIGHTS
CIG received good scores for affordability and customer service. Young adults won’t need to choose between quality service and cheap rates because this company can offer both. However, CIG doesn’t provide many ways to save through discounts. In fact, it only offers a good student discount of up to 20% if the policyholder is a full-time student with good grades.
This company's roadside assistance is accessible around the clock, anywhere in the United States. Its services can tow your car up to 100 miles for free, allowing you to get to the nearest shop. CIG also has other services included with its roadside assistance, such as tire changing and gas delivery, to help your car get back on the road.
It also provides full glass coverage, which pays for your glass repairs. This waives the deductible, allowing you to charge all expenses to your insurance for glass-only repairs and replacements.
What Makes an Insurer Best for Young Adults?
Young drivers can benefit from lower rates, discounts and more coverage. CIG has a good balance of affordable rates and outstanding customer service. However, it lacks many common coverages and discounts. A company like Progressive offers more coverage options and discounts, but its customer satisfaction and claims scores are lower than CIG’s.
Best Car Insurance in Los Angeles for Teens and Their Families
The best car insurance for teens on a family policy in Los Angeles is from:
- CIG: MoneyGeek score 80 out of 100 ($3,967 per year)
- State Farm: MoneyGeek score 76 out of 100 ($3,614 per year)
CIG received the best score for customer satisfaction, although State Farm and GEICO both offer lower rates. Adding a teenager to a family policy is the cheapest way to insure them. It would cost $3,825 per year on average to add a teenager to a family policy. An individual policy would cost around $4,498 per year, which is a $673 difference.
How was this MoneyGeek score calculated?
MoneyGeek’s score for Best for Teens was calculated with the following weights:
- General customer satisfaction (35%)
- Affordability (30% — based on rates for a 16-year-old male on a family policy)
- Claims experience (20%)
- Essential coverages (10%)
- Financial stability (5%)
pros
Affordable rates, with an average premium of $3,967 per year
Offers a good student discount
Ranks #1 for customer satisfaction
cons
Only has a few coverages
COMPANY HIGHLIGHTS
CIG provides both quality service and low prices, making them our top pick for teens in Los Angeles.
Teenage drivers can save more on their premiums by taking advantage of student-specific discounts. CIG offers a good student discount that applies to full-time students who maintain at least a “B” average in school. This discount can cut a teen’s rates by up to 20%.
Its emergency roadside assistance is available 24/7 and can send help anywhere in the U.S. Towing services can reach up to 100 miles for free, allowing you to get to the nearest repair shop. You can also request other services, like tire changes and gas delivery, to get your stranded car back on the road.
What Makes an Insurer Best for Teens?
Car insurance for teenagers can be expensive. A company with inexpensive rates and several age-specific discounts can be beneficial for teenagers. CIG has the cheapest rates and the best customer satisfaction score. State Farm has even lower premiums, but its customer support isn’t as impressive.
Best Car Insurance in Los Angeles for Seniors
The best companies in Los Angeles for car insurance for seniors are:
- CIG: MoneyGeek score 78 out of 100 ($1,592 per year)
- State Farm: MoneyGeek score 76 out of 100 ($1,388 per year)
CIG ranks second for claims management, and it has the best customer satisfaction rating. Drivers in their 60s may receive similar rates to those in their 30s to 50s. However, car insurance becomes more expensive as you age into your 70s and 80s. Comparing rates from different companies can help you find affordable options.
How was this MoneyGeek score calculated?
MoneyGeek’s score for Best for Seniors was calculated with the following weights:
- General customer satisfaction (35%)
- Affordability (30% — based on rates for a 65-year-old male)
- Claims experience (20%)
- Essential coverages (10%)
- Financial stability (5%)
pros
Ranks #6 out of 15 insurers for affordability ($1,592 per year)
Offers custom parts and full glass coverage
Ranks #1 for customer service
cons
Few coverages offered
COMPANY HIGHLIGHTS
For seniors in Los Angeles, CIG received strong marks for pricing and the best score for customer service. It also ranked second for claims management, so you can expect good support and efficient processing.
You can get towing services, tire replacement or gas delivery 24/7 and anywhere in the U.S. through CIG’s roadside assistance. However, it does not offer rental car reimbursement, another useful coverage.
A unique coverage offered by CIG is its custom parts coverage. With this add-on, any aftermarket upgrades you’ve made to your vehicle receive coverage. This can include height-extending roofs, custom paint jobs, decals, graphics, carpeting, bars and more.
What Makes an Insurer Best for Seniors?
Seniors are seen as cautious drivers, but they can sustain serious injuries in accidents. Seniors may benefit from finding insurance with personal injury protection (PIP), medical payments coverage or defensive driving discounts.
Although CIG doesn’t have a lot of coverage options, it has a good balance of reasonable rates and quality service. On the other hand, State Farm is the cheapest company and has more coverage add-ons, but it has much lower satisfaction and claims management scores.
Best Car Insurance in Los Angeles for Drivers With Offenses
The best car insurance for drivers with poor records in Los Angeles is from:
- CIG: MoneyGeek score 77 out of 100 ($3,031 per year)
- Chubb: MoneyGeek score 74 out of 100 ($4,836 per year)
CIG received good scores for affordability and customer satisfaction. This means you can get quality service without a huge price tag.
Car insurance after a violation is expensive, but the cost can depend on the seriousness of your offense. In Los Angeles, the cost of car insurance increases by about $2,698 per year after a DUI or $787 per year with a speeding ticket.
How was this MoneyGeek score calculated?
MoneyGeek’s score for Best for Drivers With Offenses was calculated with the following weights:
- General customer satisfaction (35%)
- Affordability (30% — based on drivers with a DUI on their record)
- Claims experience (20%)
- Essential coverages (10%)
- Financial stability (5%)
pros
Affordable premiums with an average cost of $3,031 per year
Offers roadside assistance
Highest customer satisfaction score
cons
Offers limited coverage options
COMPANY HIGHLIGHTS
CIG provides excellent customer service and affordable prices. Using its emergency roadside assistance, you can get towing services, tire replacement or gas delivery around the clock, anywhere in the United States. You can be transported up to 100 miles with towing services without paying extra. This can assist you in finding the closest repair facility to quickly handle your issues.
CIG offers full glass coverage, which can cover the cost of glass replacement or repair. With this coverage, your deductible is totally waived, allowing you to take care of glass issues without having to pay out of pocket. In case of an accident in which your glass is damaged, you can have it repaired as soon as possible.
What Makes an Insurer Best for Drivers With Offenses?
Finding affordable rates and appropriate discounts is crucial because car insurance for drivers with poor records is expensive. CIG’s strength is its customer satisfaction score of 4.77, the highest in our study. The cheapest company, National General, only has a satisfaction score of 3.41 and also struggles with claims management. Even though it’s affordable, it might not be the best pick.
Best Car Insurance in Los Angeles for Drivers With New Cars
The best car insurance companies for drivers with new cars in Los Angeles are:
- Travelers: MoneyGeek score 76 out of 100 ($2,272 per year)
- Allstate: MoneyGeek score 56 out of 100 ($2,669 per year)
We ranked companies based on satisfaction and affordability for drivers with 2022 model cars. We limited our options to firms that provide better or new car replacement coverage. It allows you to get your car replaced with a new one after your car has been totaled in an accident. Travelers provides great rates and solid customer service.
How was this MoneyGeek score calculated?
MoneyGeek’s score for Best for New Cars was calculated based on insurers offering new or better car replacement coverage and the following weights:
- General customer satisfaction (35%)
- Affordability (30%)
- Claims experience (20%)
- Essential coverages (10%)
- Financial stability (5%)
pros
Affordable rates at $2,272 per year
Offers new car replacement coverage
Ranks #2 for customer satisfaction
cons
Doesn’t offer deductible modification coverage
COMPANY HIGHLIGHTS
You can get a lot of coverages from Travelers at a reasonable cost. With an average premium of $2,272 a year, it offers the most affordable rates for drivers with new cars in Los Angeles. Necessary coverages, like gap insurance, roadside assistance and rental car reimbursement, are available with Travelers.
Its Premier New Car Replacement package includes new car replacement coverage, along with glass deductible coverage and gap insurance. In the event that your car is totaled within the first five years, Travelers will buy you a new car as long as you have this coverage in your policy. Your vehicle must have a current or upcoming model year, and your policy should have collision and comprehensive insurance.
What Makes an Insurer Best for Drivers With New Cars?
Travelers has the most affordable rates for drivers of new cars with a wide range of coverages, including new car replacement coverage. Its average rate is nearly $400 cheaper than the next-best rate from Allstate, which mitigates Allstate’s narrow advantage in the customer satisfaction category.
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How to Find the Best Car Insurance in Los Angeles for You
The best car insurance in Los Angeles provides reasonable rates, good customer service and efficient claims management. MoneyGeek compiled data on car insurance companies, so you can choose one that strikes the right balance. Here are a few steps to help you shop for the best policy for your needs.
- 1
Research customer service reputations in Los Angeles
MoneyGeek compiled data from J.D. Power satisfaction scores and NAIC complaint ratios to rate each company’s customer service. If you’re looking for customer service data for the entire state, you can check the California Department of Insurance website. These customer service ratings can assist you in evaluating the company's reputation and service. Remember to weigh how customer service affects the cost of your policy, as there could be a trade-off.
- 2
Compare quotes
To evaluate car insurance firms in Los Angeles, we used average rates based on our sample driver profile. The cost of auto insurance is ultimately determined by personal circumstances. As a result, premiums will differ for each driver, especially as age, car model or location changes. Get a quote from different insurers to see which company fits your needs best.
- 3
Find the coverages you want in Los Angeles
Drivers have different demands, so you might be looking for coverages that may or may not be available from your chosen company. Insurers might only publish a few coverages and discounts on their websites. Their availability also depends on your location. Contact your insurer to get a complete list of their offers.
- 4
Check financial stability ratings
How well a business can fulfill its obligations in the event of a covered loss can be gauged by its financial stability. Consider looking into a company's financial standing to make sure that it can handle claims. Large businesses typically have better financial standing, while regional companies might have lower scores for financial stability.
FAQs About the Best Car Insurance in Los Angeles
Your needs will determine which car insurance company in Los Angeles is ideal for you. Here are the answers to some frequently asked questions to help you when searching for car insurance.
What is the best car insurance company in Los Angeles?
CIG is the best overall car insurance company in Los Angeles, with a MoneyGeek score of 78 out of 100. It received the best score for customer satisfaction (4.77 out of 5). It’s one of the most affordable options, having an average premium of $1,686 per year. It’s also the best for young adults, teens, seniors and drivers with offenses.
What is the best cheap car insurance company in Los Angeles?
The best cheap car insurance company in Los Angeles is GEICO, with a MoneyGeek score of 78 out of 100. It costs $582 per year on average for a minimum coverage policy, making it the most affordable option. It also ranked fifth out of 15 insurers for customer satisfaction.
About Mark Fitzpatrick
Mark Fitzpatrick is a Licensed Property and Casualty Insurance Producer and MoneyGeek's Head of Insurance. He has analyzed the insurance market for over five years, conducting original research and creating personalized content for every kind of buyer. He has been quoted in several insurance-related publications, including CNBC, NBC News and Mashable.
Fitzpatrick earned a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He is passionate about using his knowledge of economics and insurance to bring transparency around financial topics and help others feel confident in their money moves.