Esurance vs. Progressive: Which is Best for You?

Progressive offers cheaper policies for the average driver and also receives fewer customer complaints. Progressive also offers more unique types of coverage. However, Esurance has a higher overall customer satisfaction score.

One area where Esurance pulls ahead is in lower rates for drivers who have received a speeding ticket. On the other hand, Progressive is available in all 50 states, while Esurance is only currently available in 43.

Esurance is good for drivers with speeding tickets looking for lower rates. Progressive is good for drivers looking for low rates overall and more coverage options.

Progressive offers cheaper car insurance than Esurance overall. Progressive costs an average of $1,381 per year, while Esurance costs $1,473.

Our average rates are based on a sample driver with a safe driving record, a full coverage policy and 100/300/100 liability limits. However, keep in mind that car insurance rates can vary depending on individualized factors, including where you live, how old you are, your recent driving history, your credit score, and more. Because of this, it’s important to get personalized quotes from different insurers to find the best possible deal.

Progressive and Esurance are tied when it comes to cheaper rates per state. The average cost of car insurance can vary widely from state to state, which is why it’s important to shop around for insurance coverage.

Of the 12 states that MoneyGeek has insurance information for both companies, Progressive and Esurance both offer cheaper car insurance than each other in six states. Progressive has coverage in all 50 states and the District of Columbia, while Esurance only offers coverage in 43 states. However, keep in mind that Esurance was recently bought out by Allstate, which provides coverage in every state and Washington, D.C.

Be sure to secure a personalized quote from auto insurance companies that take your location and other personal information into account to compare different insurers accurately. You can use our car insurance cost calculator to get an anonymous, personalized quote, instantly.

Your age, driving record, credit score and other factors all influence how much you pay for car insurance. Overall, Progressive is cheaper for most drivers, while Esurance is cheaper for drivers with speeding tickets.

• Esurance is cheaper for a driver with a ticket.
• Progressive is cheaper for a driver with an at-fault accident.
• Progressive is cheaper for a driver with a DUI.
• Progressive is cheaper for a driver with poor credit.

Because car insurance depends on so many personal factors, it’s a good idea to get a quote to get a more accurate sense of your rates.

Most car insurance companies offer similar discounts, so it’s best to pay attention to the overall cost of your policy, rather than just the number of discounts on offer.

Some of the most significant discounts offered by auto insurance companies are home and auto bundle discounts and usage or behavior-based car insurance programs. Overall, Progressive offers more discounts than Esurance, with discounts for policy bundling, safe driving through their Snapshot program, as well as discounts for paperless billing, paying in full, making automatic payments, and more.

Esurance also offers similar discounts for their DriveSense program, which offers drivers a discount just for enrolling and then another discount based on driving behavior after 50 driving tips. They also have a discount for bundling auto and renters insurance. But overall, they don’t provide quite the breadth and depth of discount options as Progressive.

MoneyGeek measures customer experience based on how satisfied customers are according to J.D. Power and how often they lodge complaints tracked by the National Association of Insurance Commissioners (NAIC). The best car insurance companies have high customer service scores, which indicates that they do a good job helping customers during and after the claims process.

Esurance ranks higher for customer satisfaction, but Progressive has fewer customer complaints, meaning the two companies tie in this category.

Esurance scores better for customer satisfaction, with a score of 836 out of 1,000. However, Progressive isn’t far behind, with a score of 832. Esurance performs exceptionally well in categories including claims servicing and the repair process.

Progressive has a lower NAIC complaint ratio than Esurance, with a ratio of 1.33 compared to 2.87. The national average complaint ratio is 1, meaning that both companies receive a higher-than-average volume of complaints. However, Esurance customers are twice as likely to file a complaint than Progressive customers.

All auto insurance companies offer standard coverages, including liability insurance, comprehensive and collision insurance, uninsured motorist insurance and personal injury protection. But many insurers also offer additional coverages that can be useful depending on your insurance needs.

Overall, Progressive offers slightly more coverage options. Both companies provide optional roadside assistance, rental car and travel reimbursement, accident forgiveness, gap insurance, deductible modification, rideshare insurance, and custom parts coverage. Additionally, Progressive customers have access to deductible modification coverage, which subtracts $50 from your policy's comprehensive or collision deductible for each six-month auto policy period that you go without an accident or violation.

Both Esurance and Progressive are tied when it comes to financial stability as measured by AM Best. Like most large insurance companies, Esurance and Progressive are very stable, which means they’re more likely to have enough money to pay out if you have to make a claim than smaller companies.

Both insurers offer online tools to help with the shopping and claims experience, like online applications and mobile apps. Esurance features a free online quote and a simple, efficient application process. Progressive offers educational resources to help customers learn more about insurance topics.

Data on car insurance rates comparing Esurance and Progressive are for a 40-year-old male with a full coverage car insurance policy, unless otherwise noted. The policy includes:

• $100,000 on bodily injury liability insurance per person
• $300,000 on bodily injury liability insurance per accident
• $100,000 on property damage liability insurance per person
• Comprehensive and collision insurance with a $1,000 deductible

To evaluate available coverages, discounts and online tools, MoneyGeek collected information from insurer websites and quote tools. To score insurance companies on customer satisfaction and customer complaints, MoneyGeek referenced publicly available data from J.D. Power and the National Association of Insurance Commissioners (NAIC). Financial stability was measured using financial strength ratings from A.M. Best, a leading insurance credit rating agency.