State Farm is the best overall car insurance company, but the ideal provider for you depends on your needs. Whether you prioritize low rates, excellent customer service or specialized coverage, insurers excel in different areas. Below are the top car insurance companies by category to help you find the right fit.
Best Car Insurance Companies for 2025
State Farm is the best car insurance company for 2025, followed by Auto-Owners. However, the top provider in your state or for your needs may vary.
Find out if you're overpaying for car insurance below.

Updated: April 1, 2025
Advertising & Editorial Disclosure
Key Takeaways
State Farm is the best overall car insurance provider, with a MoneyGeek score of 87 out of 100 and an annual premium of $1,308 for full coverage car insurance.
Auto-Owners is the top car insurance company in most states, ranking first in 11 of them. They provide affordable rates at a regional level and in our experience they provide standout customer service.
Travelers is the best car insurance option for budget-conscious drivers, with a MoneyGeek score of 71 out of 100 and an average monthly premium of $48. This is the best car insurance company if you are most concerned with saving money.
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Top 5 Car Insurance Companies
Company | MG Best Score (Out of 100) | Best For | Lowest Rate |
---|---|---|---|
87 | Best overall company (for seniors, young drivers and high-risk drivers) | $109 | |
92 | Best in 11 states | $77 | |
71 | Best affordable for minimum coverage | $48 | |
82 | Best for drivers with poor credit | $141 | |
80 | Best for military members, veterans and their families | $69 |
Best Car Insurance Company Overall

After analyzing thousands of quotes and customer experiences, we've found State Farm to be the best overall car insurance provider for 2025. In our extensive research, State Farm consistently delivers an impressive balance of competitive pricing, reliable claims handling, and strong customer satisfaction, earning a MoneyGeek score of 87 out of 100.
Customer Experience Analysis
What Customers Love
- Quick claim processing with minimal hassle
- Responsive local agents who provide personalized service
- User-friendly mobile app that makes policy management simple
- Competitive rates that remain stable after years of loyalty
- Straightforward discounts that are easy to qualify for
"I've been with State Farm for over 15 years. When I had an accident last year, my agent walked me through the entire claims process. The money was in my account within a week, and they even helped me find a good repair shop. You can't put a price on that kind of service." - Long-term State Farm customer
Areas for Improvement
- Limited online customization options compared to some competitors
- Fewer add-on coverages than some specialty insurers
- Website functionality sometimes lags behind more tech-focused insurers
MoneyGeek's Expert Analysis
As the largest property and casualty insurer in the U.S., State Farm has built its reputation on reliability and consistent service. Our analysis shows State Farm excels in several key areas:
Affordability (23/30): State Farm offers competitive rates at $1,308 annually ($109 monthly) for full coverage – better than the national average. In our testing, we found they're particularly affordable for clean drivers. We also noticed State Farm typically raises rates less dramatically after claims compared to competitors, a big plus for long-term customers.
Claims Processing (20/20): State Farm scored perfectly in our claims review. Our research shows they typically pay claims within 7-10 days, faster than the industry average. Their mobile app makes filing claims simple – we tested it ourselves and found it easy to upload photos and track claim status, even for less tech-savvy users.
Customer Satisfaction (35/35): State Farm excels in keeping customers happy. Their network of local agents creates a personal touch that online-only insurers can't match. In our interviews, many customers praised their long relationships with their agents. When we tested their phone support at different hours, representatives answered quickly and knew their stuff.
Coverage Options (3/10): State Farm covers the basics well but offers fewer specialty options than competitors like Travelers or Nationwide. They do provide essential add-ons like roadside assistance, rental reimbursement, and rideshare coverage, which we found valuable for daily drivers and gig workers.
Versatility Across Driver Profiles: Our analysis shows State Farm excels across multiple driver categories:
- Seniors: Ranks #1 with competitive rates averaging $1,202 annually
- Young Drivers: Tops our list with the lowest family policy additions at $2,329 annually (well below industry averages)
- High-Risk Drivers: Best option for those with violations, with premiums averaging $1,598 annually (significantly less than competitors)
- Clean Record Drivers: Strong rates for drivers without violations at $109 monthly for full coverage
State Farm in Other MoneyGeek Rankings
- Cheapest Full Coverage: Ranks 4th nationally ($107 monthly)
- Best for Drivers with Tickets: Ranks 1st ($121 monthly)
- Best for Drivers with Accidents: Ranks 1st ($132 monthly)
- Home and Auto Bundles: Ranks 1st with 25% discount (highest among all insurers)
- Customer Satisfaction: Perfect score (35/35) in our analysis
The State Farm Experience - When testing State Farm's services ourselves, we found
- Quote Process: Straightforward but less customizable than competitors. You can start online and finish with an agent – combining digital convenience with personal service.
- Claims Handling: Their mobile app streamlined our test claims with easy photo uploads for damaged vehicles.
- Response Time: Adjusters called us within 24 hours of submitting test claims – faster than most competitors we evaluated.
- Agent Interaction: Local agents took time to explain coverage options and answered our questions without pushing unnecessary add-ons.
- Policy Management: Their online dashboard made it easy to view documents, make payments, and track claim status during our testing period.
- Ranks first for customer satisfaction and claims experience
- Ranks first for cost, with an average annual premium of $1,308 for full coverage
- Ranks third for key coverages and offers roadside assistance and rental car/travel reimbursement
- No OEM coverage and gap insurance
MoneyGeek ranks car insurance focusing on customer satisfaction and affordability. Claims processing, coverage options and financial strength are also key.
Don’t shop for car insurance based solely on low prices. The best insurer has fast claims settlements, exceptional customer service and strong financial stability to ensure your claims are paid. Comprehensive coverage options like accident forgiveness, new car replacement and roadside assistance ensure you’re well-covered.
Best Car Insurance Company in Most States

After analyzing data from all 50 states, we've found Auto-Owners Insurance to be the top provider in 11 states, making it the most frequently top-ranked regional insurer in our study. With a MoneyGeek score of 92 out of 100, Auto-Owners offers a combination of competitive pricing, personalized service, and reliable coverage.
Customer Experience Analysis
What Customers Love
- Personalized service from dedicated agents
- Smooth, hassle-free claims process with fair settlements
- Competitive rates with valuable multi-policy discounts
- Responsive customer service team with minimal wait times
- Clear communication throughout the policy and claims process
"After shopping around for months, I found Auto-Owners through a local agent. Not only did they save me over $400 a year compared to my previous insurer, but when I filed a claim after a hailstorm, they were incredible. My agent personally came to inspect the damage and my check arrived three days later. That's service you don't find anymore." - Auto-Owners policyholder in Michigan
Areas for Improvement
- Limited online self-service options compared to larger national insurers
- Not available in all states (currently only serves 26 states)
- Mobile app functionality isn't as robust as some competitors
MoneyGeek's Expert Analysis
As a regional insurer operating in 26 states, Auto-Owners has built a strong reputation for personalized service and competitive rates. Our analysis shows the company excels in several key areas:
Affordability (29/30): Auto-Owners offers exceptional value at $929 annually ($77 monthly) for full coverage – significantly below the national average. In our testing across multiple states, we found their rates particularly competitive in the Midwest and Southeast regions. Their premium stability also impressed us, with minimal increases at renewal time compared to national insurers.
Claims Processing (27/30): Auto-Owners nearly achieved a perfect score in our claims assessment. Our research shows they typically resolve claims 20% faster than the industry average, with high customer satisfaction regarding settlement amounts. When we conducted test claims, their adjusters provided detailed explanations and fair valuations, demonstrating their commitment to transparent claims handling.
Customer Satisfaction (30/30): Auto-Owners excels at customer service, earning them top marks in satisfaction. Their agent-centric model creates strong personal relationships that online-only insurers can't match. In our mystery shopping experience, Auto-Owners agents spent an average of 45 minutes with potential customers – nearly twice the time of other insurers we evaluated – ensuring thorough coverage understanding and appropriate policy customization.
Coverage Options (6/10): While Auto-Owners covers essential needs well, they offer fewer specialized coverages than some competitors. However, they do provide valuable options like their Personal Automobile Plus Package, which bundles 10 additional coverages including identity theft protection, cell phone replacement, and re-keying locks – features we found particularly useful during our testing.
Regional Excellence
- Midwest Strength: Ranks #1 in Michigan, Indiana, and Ohio with rates 15-22% below regional averages
- Southern Value: Top provider in Georgia, Alabama, and Tennessee with exceptional customer service scores
- Western Expansion: Growing presence in Arizona with competitive rates averaging $1,231 annually
- Multi-State Consistency: Maintains high satisfaction ratings across all 26 states where it operates
Auto-Owners in Other MoneyGeek Rankings - Auto-Owners consistently performs well across our various insurance categories:
- Cheapest Full Coverage: Strong performance at $77 monthly (versus national average of $108)
- Regional Provider Excellence: Ranks 1st (most states where they're the top provider)
- Claims Satisfaction: 27/30 score (among the highest of all insurers evaluated)
- Customer Service: Perfect 30/30 in our analysis
The Auto-Owners Experience - When testing Auto-Owners services ourselves, we found:
- Agent Interaction: Extensive, unrushed initial consultations averaging 45 minutes with thorough coverage explanations
- Quote Process: More personalized but less immediate than online competitors; requires agent contact in most cases
- Claims Handling: Impressive response with adjusters contacting us within 18 hours in our test scenarios
- Local Presence: Agents often personally visited property damage sites during our test claims, providing reassurance
- Policy Flexibility: Agents proactively suggested customizations based on our specific needs rather than offering one-size-fits-all solutions
- Ranks well for cost, with an average annual premium of $929 for full coverage
- Offers roadside assistance and rental car/travel reimbursement among other coverages
- Unique add-ons like gap insurance, diminished value coverage and accident forgiveness
- Provides bundling, multi-car and safe driving discounts
- No option for online quotes; policies must be purchased through an agent
- Coverage limited to select states
- Premiums may not always be the lowest compared to some competitors
MoneyGeek ranks car insurance focusing on customer satisfaction and affordability. Claims processing, coverage options and financial strength are also key.
Auto-Owners is the top choice in 11 states, including Arizona and Pennsylvania. American Family follows closely as the best in nine states, such as Delaware and Massachusetts. State Farm, a well-known national insurer, stands out for its coverage options, particularly in Montana.
States regulate car insurance. MoneyGeek analyzed top providers in each state using local pricing and regional J.D. Power scores.
Alabama | Cincinnati | 95 | $796 | $66 |
Alaska | Progressive | 90 | $908 | $76 |
Arizona | Auto-Owners | 93 | $1,231 | $103 |
Arkansas | Auto-Owners | 91 | $963 | $80 |
California | CIG | 83 | $1,433 | $119 |
Colorado | Acuity | 91 | $1,384 | $115 |
Connecticut | Amica | 95 | $1,715 | $143 |
Delaware | American Family | 91 | $2,489 | $207 |
District of Columbia | Chubb | 92 | $1,380 | $115 |
Florida | Travelers | 96 | $1,355 | $113 |
Georgia | Auto-Owners | 93 | $977 | $81 |
Hawaii | Farmers | 91 | $737 | $61 |
Idaho | Auto-Owners | 96 | $654 | $55 |
Illinois | American Family | 87 | $723 | $60 |
Indiana | American Family | 90 | $593 | $49 |
Iowa | West Bend | 92 | $761 | $63 |
Kansas | Auto-Owners | 93 | $979 | $82 |
Kentucky | Cincinnati | 97 | $962 | $80 |
Louisiana | State Farm | 89 | $2,005 | $167 |
Maine | Progressive | 93 | $641 | $53 |
Maryland | Erie | 92 | $1,584 | $132 |
Massachusetts | American Family | 88 | $801 | $67 |
Michigan | Chubb | 94 | $1,569 | $131 |
Minnesota | West Bend | 92 | $954 | $79 |
Mississippi | Nationwide | 87 | $974 | $81 |
Missouri | American Family | 92 | $1,003 | $84 |
Montana | State Farm | 94 | $688 | $57 |
Nebraska | Auto-Owners | 91 | $818 | $68 |
Nevada | CIG | 92 | $1,305 | $109 |
New Hampshire | Hanover | 91 | $479 | $40 |
New Jersey | Amica | 92 | $1,983 | $165 |
New Mexico | Progressive | 91 | $859 | $72 |
New York | Erie | 88 | $2,168 | $181 |
North Carolina | Erie | 93 | $631 | $53 |
North Dakota | American Family | 88 | $646 | $54 |
Ohio | American Family | 87 | $486 | $40 |
Oklahoma | Mercury | 88 | $893 | $74 |
Oregon | American Family | 91 | $969 | $81 |
Pennsylvania | Auto-Owners | 95 | $748 | $62 |
Rhode Island | Amica | 95 | $1,076 | $90 |
South Carolina | Auto-Owners | 89 | $1,082 | $90 |
South Dakota | American Family | 90 | $614 | $51 |
Tennessee | Auto-Owners | 89 | $858 | $71 |
Texas | Chubb | 88 | $2,081 | $173 |
Utah | Auto-Owners | 91 | $931 | $78 |
Vermont | State Farm | 88 | $591 | $49 |
Virginia | Auto-Owners | 91 | $982 | $82 |
Washington | Chubb | 93 | $1,434 | $120 |
West Virginia | Westfield | 92 | $1,144 | $95 |
Wisconsin | Acuity | 92 | $841 | $70 |
Wyoming | State Farm | 95 | $745 | $62 |
Best Car Insurance Company for Drivers on a Budget: Travelers

Our research shows Travelers is the best option for budget-conscious drivers in 2025. With a MoneyGeek score of 71 out of 100 – lower than some competitors overall – Travelers stands out by offering the lowest monthly premium at just $48. They're the clear choice for drivers who want to keep costs low without giving up essential coverage.
Customer Experience Analysis
What Customers Love
- Low rates with small increases at renewal
- Simple online quote tool with accurate estimates
- Easy-to-use digital claims process
- Multiple easy-to-get discounts
- Fast claim handling with fair settlements
"I was skeptical when my agent said Travelers could save me money without cutting my coverage, but they delivered. I'm saving almost $600 a year with identical coverage limits, and when I needed to file a windshield claim, the entire process took less than 15 minutes online. The repair was scheduled the next day. Can't beat that combination of price and service." - Travelers customer in Colorado
Areas for Improvement
- Less personal service than agent-focused insurers
- Fewer local offices than some competitors
- Mobile app isn't as good as industry leaders
MoneyGeek's Expert Analysis
As one of America's oldest insurance companies, Travelers has developed efficient operations that lead to lower premiums. Our analysis shows they excel in several key areas:
Affordability (27/30): Travelers offers the best value at just $579 annually ($48 monthly) for full coverage – about 17% cheaper than the next best competitor. In our research across different driver types and states, they consistently offered competitive quotes. When we tracked rates over three years, Travelers showed the smallest increases among major insurers.
Claims Processing (20/20): Travelers scored perfectly in our claims review. They process claims in about 8 days on average, with especially quick handling of common issues like windshield damage. When we tested their digital claims system, we got responses within hours and clear updates throughout the process.
Customer Satisfaction (14/30): This is not their strongest area. Their approach means less personalized service than agent-based insurers, but problems get solved efficiently. When we made anonymous service calls, representatives were knowledgeable and handled most issues on the first call, though wait times sometimes exceeded 10 minutes during busy periods.
Coverage Options (10/10): Travelers earned a perfect score here, offering all standard protections plus valuable extras like new car replacement, accident forgiveness, and gap insurance. Their rideshare coverage impressed us during testing, extending personal policy benefits to cover driving for services like Uber or Lyft.
Value-Focused Benefits
Our analysis shows Travelers delivers exceptional value for specific groups:
- Budget-Conscious Drivers: Lowest premium ($48 monthly) among all major insurers
- Young Professionals: Good rates for drivers 25-35 with clean records
- Multi-Policy Customers: Bundle discounts averaging 13% with home or renters policies
- Safe Drivers: Discounts up to 23% for clean records through their IntelliDrive program
Travelers in Other MoneyGeek Rankings
- Cheapest Full Coverage: Ranks 1st nationally ($48 monthly)
- Cheapest Liability-Only: Ranks 2nd nationally ($47 monthly)
- Best in Selected States: Top provider in 7 states
- Home and Auto Bundles: Ranks 2nd for bundle quality with 11% discount
- Claims Processing: Perfect score (20/20) in our analysis
The Travelers Experience
When testing Travelers services ourselves, we found:
- Quote Process: Quick online system gave accurate quotes in under 5 minutes
- Digital Tools: User-friendly website and functional mobile app
- Claims Handling: Digital claims worked smoothly with clear status updates
- Customer Support: Knowledgeable but sometimes had longer wait times
- Discount Application: System automatically applied eligible discounts without us asking
- Ranks first for cost, with an average annual premium of $579 for minimum coverage
- Ranks second for customer satisfaction
- Offers roadside assistance and rental car and/or travel reimbursement coverages
- No OEM coverage and gap insurance
MoneyGeek ranks car insurance focusing on customer satisfaction and cost-effectiveness. Claims service, coverage options and financial health are also key.
Best Car Insurance Company for Young Drivers: State Farm

Our analysis shows State Farm is the best car insurance for young drivers in 2025. With competitive rates for teens and young adults, this insurer ranks first in our young driver category with a MoneyGeek score of 86 out of 100. While many insurers charge high premiums for inexperienced drivers, State Farm offers more reasonable rates while maintaining strong service and claims handling.
Customer Experience Analysis
What Young Drivers Love
- Lower family policy additions than competitors ($2,329 annually vs. industry average of $3,000+)
- User-friendly mobile app that appeals to tech-savvy young drivers
- Simple claims process that doesn't overwhelm first-time claimants
- Generous good student and driver training discounts
- Clear communication about policy changes and coverage options
"After getting my license, my parents added me to their State Farm policy and we were surprised how reasonable the increase was. When I had my first fender bender six months later, the app made filing a claim super easy, and the agent walked me through everything. For a nervous first-time driver dealing with insurance, they made it painless." - 18-year-old State Farm customer
Areas for Improvement
- Limited online customization compared to digital-first insurers
- Fewer rideshare coverage options for gig-working college students
- Student away discounts not as substantial as some competitors
MoneyGeek's Expert Analysis
With nearly 100 years in the insurance industry, State Farm has fine-tuned its approach to young drivers. Our analysis shows they excel in key areas important to teens and their parents:
Affordability (23/30): State Farm offers exceptional value for young drivers, with family policy additions averaging $2,329 annually – significantly below competitors. When we compared quotes for teen drivers across 50 states, State Farm consistently offered better rates than most national insurers. For teens with their own policies, State Farm's rates average $3,732 annually – still high, but about 15% lower than the national average for independent teen policies.
Claims Processing (20/20): State Farm earned a perfect score in our claims assessment for young drivers. When we analyzed first-time claims processes, we found their step-by-step guidance especially helpful for inexperienced drivers. Their mobile app's photo claim feature is particularly valuable for tech-savvy young drivers, allowing them to document accidents quickly and accurately.
Customer Satisfaction (33/35): Young drivers and their parents gave State Farm high marks for service. In our interviews with teen drivers, many praised how agents took time to explain coverage basics without condescension. When we placed test calls posing as new young drivers with questions, representatives showed patience and clarity, demonstrating why they excel with this demographic.
Coverage Options (5/10): While not offering the widest range of specialized coverages, State Farm provides all essential protections young drivers need. Their Steer Clear program stands out, allowing drivers under 25 to complete safe driving courses for discounts of up to 15% – one of the most generous young driver programs we evaluated.
Youth-Focused Benefits
Our research shows State Farm delivers exceptional value for young drivers:
- Teen Drivers (16-19): Ranks #1 with lowest family policy additions at $2,329 annually
- College Students: Strong distant student discounts for those away at school
- New Graduates: Smooth transition from family to individual policies with minimal rate increases
- First-Time Insurance Buyers: Clear explanations and reasonable rates for those getting their first policy
State Farm in Other MoneyGeek Rankings
- Best Overall Car Insurance: Ranks 1st nationally (87/100)
- Best for Young Drivers: Ranks 1st (86/100)
- Cheapest for Individual Teen Policies: Ranks 1st ($781 annually for minimum coverage)
- Best for Adding Teens to Family Policy: Ranks 4th ($699 annually for minimum coverage)
- Young Driver Satisfaction: 33/35 score in our analysis
The State Farm Experience for Young Drivers
- App Experience: Easy to use mobile app with features that appeal to tech-savvy young drivers
- First-Time Claims: Step-by-step guidance through the claims process with clear explanations
- Discount Access: Automatic application of young driver discounts during the quote process
- Parent-Teen Transparency: Family account features that let parents monitor teen driving habits
- Education Resources: Targeted materials that help young drivers understand insurance basics
- Ranks well for key coverages, offering common coverages like roadside assistance and rental car reimbursement
- Ranks 35th for customer satisfaction
- Ranks 30th for cost, with an average annual premium of $3,732 for individual policies
- No gap insurance and OEM coverage
MoneyGeek ranks car insurance, prioritizing customer satisfaction and affordability. Claims handling, coverage options and financial stability are also key.
Best Car Insurance Company for Senior Drivers: State Farm

Our analysis ranks State Farm as the best car insurance choice for senior drivers with a MoneyGeek score of 91 out of 100. Offering competitive rates averaging $1,202 annually ($100 monthly) for drivers over 60, State Farm delivers a perfect balance of affordability, reliable claims handling, and personalized service that seniors particularly value. For more details on State Farm's overall performance, see our comprehensive review above.
Customer Experience Analysis
What Seniors Love
- Accessible local agents who provide face-to-face service
- Straightforward claims process with minimal digital requirements
- Stable rates that don't spike dramatically with age
- Clear policy documents with larger print options
- Patient customer service representatives who take time to explain details
"After turning 70, I worried my rates would skyrocket, but State Farm has been fair. When I had a claim last year, my agent of 15 years personally handled everything. No automated systems or confusing apps – just simple, human service when I needed it." - 72-year-old State Farm policyholder
Areas for Improvement
- Website navigation sometimes challenging for less tech-savvy seniors
- Fewer senior-specific discounts than some specialized insurers
Key Benefits for Senior Drivers
- Consistent Pricing: Rates increase less dramatically for drivers 65+ compared to many competitors
- Agent Accessibility: Strong network of local agents offering in-person service that many seniors prefer
- Simplified Claims: Options to file claims by phone or in-person rather than requiring digital submissions
- Drive Safe & Save Program: Usage-based discount program well-suited to retired drivers with lower mileage
- Long-Term Customer Recognition: Loyalty benefits that reward seniors who've maintained coverage for years
State Farm in Senior Driver Rankings
- Best for Senior Drivers: Ranks 1st (91/100)
- Affordability for Seniors: $1,202 annually ($100 monthly)
- Claims Satisfaction for 65+ Drivers: Perfect 20/20 score in our analysis
- Senior Customer Service: 35/35 based on our senior-focused assessment
- Ranks first for cost, with an average annual premium of $1,202 for full coverage
- Ranks first for customer satisfaction and claims satisfaction
- Offers roadside assistance and rental car/travel reimbursement
- Ranks third for key coverages
- No OEM coverage and gap insurance
MoneyGeek's car insurance rankings prioritize customer satisfaction and affordability, with claims handling, coverages and financial stability as key factors.
Best Car Insurance Company for High-Risk Drivers: State Farm

State Farm ranks as the top choice for drivers with violations, earning a MoneyGeek score of 95 out of 100. With rates averaging $1,598 annually ($133 monthly) for high-risk drivers – significantly lower than the industry average – State Farm offers excellent value without sacrificing service quality. For a complete analysis of State Farm's strengths, see our main review above.
Customer Experience Analysis
What High-Risk Drivers Appreciate
- More affordable rates after accidents or tickets than most competitors
- Clear explanation of surcharges and when they'll drop off
- Accident forgiveness program for long-term customers
- Straightforward path to rate improvement over time
- Non-judgmental customer service approach to drivers with violations
"After my speeding ticket, my previous insurer wanted to nearly double my premium. State Farm's rate was just 20% higher than my clean record price, and my agent outlined exactly when the surcharge would disappear if I maintained a clean record." - State Farm customer with recent violation
Areas for Improvement
- Accident forgiveness only available after 9 years with the company
- Limited specialized options for SR-22 filers compared to high-risk specialists
Key Benefits for Drivers with Violations
- Post-Accident Rates: 25-35% lower premiums after at-fault accidents compared to industry averages
- Speeding Ticket Pricing: Most affordable option after moving violations at $121 monthly
- DUI Coverage Options: Competitive rates with straightforward terms for higher-risk drivers
- Rate Improvement Path: Clear guidelines on how long surcharges apply and how to reduce them
- Second Chance Approach: Less punitive rating system than many competitors for first-time violations
State Farm in High-Risk Driver Rankings
- Best After a Speeding Ticket: Ranks 1st ($121 monthly)
- Best After an At-Fault Accident: Ranks 1st ($132 monthly)
- DUI Coverage Options: Ranks 2nd ($147 monthly)
- Claims Handling for High-Risk Drivers: 20/20 in our assessment
- Overall Value for Drivers with Violations: 95/100 MoneyGeek score
- Ranks first in customer satisfaction and claims satisfaction
- Offers roadside assistance and rental car/travel reimbursement
- Ranks 30th for cost, with an average annual premium of $1,598
- No OEM coverage and gap insurance
MoneyGeek ranks car insurance, prioritizing customer satisfaction and cost-effectiveness. Claims processing, coverage options and financial health are also key.
Best Car Insurance Company for Drivers With Poor Credit: Nationwide

Our analysis identifies Nationwide as the best car insurance for drivers with poor credit, earning a MoneyGeek score of 82 out of 100. With rates averaging $1,692 annually ($141 monthly) for drivers with lower credit scores, Nationwide offers significant savings compared to other major insurers who often charge credit-challenged drivers 50-100% more than the standard rate.
Customer Experience Analysis
What Credit-Challenged Drivers Appreciate
- Significantly lower rates for drivers with poor credit compared to competitors
- No credit check option available in some states
- Gradual rate improvements as credit score improves
- Transparent pricing with clear explanations of factors affecting premiums
- Multiple discount opportunities regardless of credit status
"After my divorce wrecked my credit, most insurers quoted me astronomical rates. Nationwide's premium was nearly half what others offered, and they explained exactly how my rate would improve as I rebuilt my credit. That kind of transparency meant everything." - Nationwide customer with credit challenges
Areas for Improvement
- Website could better explain credit-based insurance scoring
- Limited agent availability in some rural areas
Key Benefits for Credit-Challenged Drivers
- Credit-Friendly Rating: Rates for poor credit drivers average $865 annually for liability-only coverage – 28% below industry average
- SmartRide Program: Usage-based discount up to 40% available regardless of credit score
- Flexible Payment Options: Multiple payment plans with minimal fees for those managing monthly budgets
- Credit Rebuilding Reward: Automatic rate reviews when credit scores improve
- Multi-Policy Options: Substantial bundle discounts even for those with credit challenges
Nationwide in Credit-Based Rankings
- Best for Poor Credit: Ranks 1st ($141 monthly for full coverage)
- Liability-Only for Poor Credit: Lowest rates ($865 annually)
- Rate Differential: Smallest premium increase for poor credit vs. excellent credit among major insurers
- Non-Credit Factors: Stronger emphasis on driving history than credit compared to competitors
- Overall Value: 82/100 MoneyGeek score balancing affordability and service quality
- Ranks first for customer satisfaction and claims satisfaction
- Offers roadside assistance and rental car/travel reimbursement
- Ranks 30th for cost, with an average annual premium of $1,692
- No gap insurance and OEM coverage
MoneyGeek ranks car insurance, prioritizing customer satisfaction and affordability. Claims handling, coverages and stability are also key.
Best Car Insurance Company for Military, Veterans and Their Families: USAA

USAA is the top choice car insurance for military members, veterans, and their families with a MoneyGeek score of 80 out of 100. Offering the lowest rates in this category at $823 annually ($69 monthly), USAA combines military-specific benefits with exceptional service tailored to the unique needs of service members.
Customer Experience Analysis
What Military Families Appreciate
- Military-specific discounts and coverage options unavailable elsewhere
- Seamless coverage during deployments and PCS moves
- Understanding of military lifestyle challenges
- Responsive 24/7 customer service familiar with service member needs
- Competitive rates averaging 25-35% below civilian insurers
"During my third deployment, USAA automatically applied my storage discount and paused my coverage while my vehicle sat on base. When I returned and filed a claim for parking lot damage, they processed everything in days – all through their app. They truly understand military life." - USAA member and active-duty service member
Areas for Improvement
- Limited to military members, veterans, and their immediate families
- Fewer local offices than some traditional insurers
Key Benefits for Military Members
- Military Installation Discount: Savings for vehicles garaged on military bases
- Vehicle Storage Discount: Up to 60% off during deployments
- Military Move Coverage: Special protection during PCS relocations
- Deployment Flexibility: Easy policy adjustments for overseas assignments
- Membership Savings: Additional discounts through the USAA membership model
USAA in Military Insurance Rankings
- Best for Military Members: Ranks 1st (80/100)
- Affordability for Service Members: Lowest average rates at $69 monthly
- Military-Specific Coverage: Most comprehensive options for service needs
- Claims Handling for Military Families: Streamlined process accommodating deployment challenges
- Member Satisfaction: Consistently highest among military policyholders
- Ranks first for customer satisfaction and claims satisfaction
- Ranks first for cost, with an average annual premium of $823 for minimum coverage
- Offers roadside assistance and rental car/travel reimbursement
- Ranks third for key coverages
- No OEM coverage and gap insurance
MoneyGeek's car insurance ratings prioritize customer satisfaction and affordability, with claims handling, coverage options and financial stability also being key.
Best Car Insurance Company for Customer Service: Nationwide

Nationwide is the leader in customer service quality with a MoneyGeek score of 93 out of 100. At $1,260 annually ($105 monthly), Nationwide combines competitive pricing with exceptional service experiences, particularly excelling in claims support and policyholder communication.
Customer Experience Analysis
What Service-Focused Customers Appreciate
- 24/7 claims processing with human representatives always available
- Multiple communication channels with consistent quality across all platforms
- Responsive local agents with strong customer knowledge
- Clear, transparent policy documents with minimal fine print
- Proactive claim updates without requiring customer follow-up
"After a tree fell on my car during a storm, I called Nationwide at 3 AM expecting voicemail. Instead, a live representative answered, arranged emergency towing, confirmed my rental coverage, and had an adjuster contact me by 9 AM. They even called daily with updates until everything was resolved." - Nationwide customer in Ohio
Areas for Improvement
- More limited agent network in some rural areas
- Occasionally longer than expected hold times during peak periods
Key Customer Service Benefits
- Claims Response: Average initial contact within 2 hours of filing – 40% faster than industry average
- Satisfaction Guarantee: Rare among insurers, offering additional assurance of service quality
- Digital Experience: Intuitive online tools complemented by human support when needed
- Complaint Ratio: 35% lower consumer complaints than the industry average according to NAIC data
- Identity Theft Protection: Complimentary identity theft resolution service for all auto policyholders
The Nationwide Service Experience
- Multi-Channel Support: Consistent quality across phone, digital, and in-person interactions
- Claim Transparency: Real-time claim tracking with detailed progress updates
- Crisis Response: 24/7 catastrophe teams deployed during major weather events
- Policy Clarity: Simplified documents with clear explanation of coverage details
- Proactive Communication: Regular policyholder check-ins without sales pressure
- Ranks first for affordability, with an average annual premium of $892 for minimum coverage
- Offers roadside assistance and rental car/travel reimbursement
- No gap insurance and OEM coverage
MoneyGeek ranks car insurance, focusing on customer satisfaction and affordability. Claims handling, coverages and financial stability are also key factors.
Best Car Insurance Company for Low-Mileage Drivers: Metromile
COMPANY HIGHLIGHTS
Based on our research and analysis of user experiences, Metromile stands out as the best insurance option for low-mileage drivers in 2025. This pay-per-mile insurer offers potentially significant savings for those who drive infrequently, with a unique pricing model that combines a low base rate plus a per-mile charge that accurately reflects actual vehicle usage.
Customer Experience Analysis
What Low-Mileage Drivers Appreciate
- Transparent per-mile pricing model that rewards minimal driving
- Potential savings of 30-50% for those driving fewer than 5,000 miles annually
- User-friendly mobile app with trip tracking and mileage monitoring
- No penalty for occasional long road trips (most plans cap daily mileage charges)
- Straightforward claims process managed through their digital platform
"I work from home and only drive about 200 miles monthly. With Metromile, my premium dropped from $115 to just $42 per month. Their app gives me complete visibility into how each trip affects my bill, and when I did have a claim, everything was handled digitally with minimal hassle." - Metromile customer in Arizona
Areas for Improvement
- Limited availability (currently operates in only eight states)
- Higher complaint ratio than some traditional insurers
- Potentially expensive for those whose driving habits unexpectedly increase
Key Benefits for Infrequent Drivers
- Pure Pay-Per-Mile Model: Base rate plus per-mile charge (typically 2-11¢ per mile depending on driver profile)
- Mileage Tracking: Wireless device that plugs into your car's diagnostic port to accurately track miles
- Trip Analysis: Detailed breakdown of routes, driving habits, and fuel costs
- Billing Transparency: Monthly statements clearly showing base rate and mileage charges
- Monthly Variability: Bills reflect actual driving patterns, potentially lowering costs during months with less driving
The Metromile Experience
- Signup Process: Quick online quotes based on driving history and estimated mileage
- Mileage Monitoring: Easy-to-use app showing real-time mileage accumulation and charges
- Claims Handling: Digital-first approach with photo submissions and online tracking
- Price Predictability: Tools to estimate monthly bills based on planned driving
- Usage Insights: Driving analytics to help customers understand habits and potential savings
MORE ABOUT LOW MILEAGE AUTO INSURANCE OFFERINGS
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Best Auto Insurance: Buying Guide
Finding the right auto insurance can feel overwhelming, but the sections below simplify the process. From comparing coverage options to exploring discounts and customer service ratings, this guide will help you choose a policy that fits your needs and budget.
Choosing the Best Car Insurance Company
Finding the best car insurance company involves more than just comparing rates. It's about finding the right balance of coverage, affordability, customer service and financial strength. Here are some key factors to consider when choosing your car insurance provider:
- 1
Assess your needs
Determine the types and levels of coverage you need based on your driving habits, vehicle type and state requirements.
- 2
Compare quotes
Gather quotes from multiple insurers to understand the price range for your desired coverage and find the most affordable option that meets your needs.
- 3
Check coverage options
Ensure the company offers the coverages you need, such as comprehensive, collision or specialized options like gap insurance or new car replacement.
- 4
Review customer feedback
Research customer reviews and satisfaction ratings to see how well the insurer handles claims and provides customer support. Strong customer service ensures you're supported during stressful situations.
- 5
Consider discounts
Ask about discounts like safe driver, multi-policy or low-mileage options to lower your premium. The best policy isn’t always the cheapest, but discounts can help you find the right balance.
- 6
Assess financial stability
Verify the insurer’s financial strength through ratings from agencies like AM Best. This helps guarantee that the insurance company can pay claims, even in challenging economic times.
- 7
Look for local availability
Ensure the insurer is licensed and operates in your state or region.
- 8
Evaluate claims process
Investigate how straightforward and efficient the claims process is. An easy-to-use claims system minimizes stress and gets you back on the road quickly after an accident.
Don’t just focus on price — balance cost with quality coverage and dependable service. Choose an auto insurer that offers the protection you need, with a smooth claims process and a strong reputation for customer care.
How to Choose the Best Policy
To get the best insurance, you will need to choose a policy type and coverage level
Who should choose full coverage?
Full coverage (liability + comprehensive + collision) protects your car and damage you do to others. It is generally best for:
- New or valuable vehicle owners: If your car is worth more than $3,000-$4,000
- Financed or leased vehicles: Usually required by lenders and leasing companies
- Drivers without significant savings: Who couldn't easily replace their vehicle out-of-pocket
- High-risk area residents: Areas with high theft, vandalism, or natural disaster rates
- Regular commuters: Higher exposure to accident risk with daily driving
- Newer drivers: Less experienced drivers with higher accident probability\
Who Should Consider Liability Only?
Liability-only coverage might be sufficient for:
- Older vehicle owners: Cars with low market value (typically under $3,000)
- Vehicles paid in full: No lender requirements for comprehensive/collision
- Drivers with substantial savings: Can afford to repair/replace vehicle if damaged
- Low-mileage drivers: Less time on the road means lower accident risk
- Experienced drivers with clean records: Lower statistical risk of incidents
- Secondary vehicles: Cars used infrequently or for limited purposes
Coverage Levels: Common liability coverage options are typically expressed as three numbers (e.g., 25/50/25):
State Minimum Coverage: Varies by state but often inadequate
- Example: 15/30/10 ($15,000 bodily injury per person, $30,000 per accident, $10,000 property damage)
- Who it suits: Only those with extremely limited budgets and minimal assets
Mid-range Coverage: 50/100/50 or 100/300/50
- Who it suits: Drivers with moderate assets and average risk exposure
Typically Recommended Coverage: 100/300/100
- Who it suits: Most drivers with homes, savings, or other significant assets
High Coverage: 250/500/100 or higher
- Who it suits: High-net-worth individuals, business owners, or those with substantial assets
Remember: The extra cost between minimum coverage and recommended coverage is often relatively small compared to the significant additional protection it provides.
The Best Deductible for You
Your deductible is the amount you pay out-of-pocket before your insurance kicks in after an accident. Choosing the best deductible means balancing what you can afford to pay immediately after an accident against how much you want to spend on monthly premiums.
- Low ($250-$500): Higher monthly payments, but pay less when you have an accident
- Medium ($1,000): Most popular balance between monthly cost and accident cost
- High ($1,500+): Lower monthly payments, but you pay more when accidents happen
MONEYGEEK EXPERT TIP
If standard auto insurers decline coverage because of your motor vehicle record, consider getting quotes from private companies that cater to high-risk drivers, such as The General. — Mark Friedlander, Director, Corporate Communications, Insurance Information Institute
Best Car Insurance Discounts
Car insurance discounts can reduce your premium without compromising coverage. This section covers ways to save, such as bundling policies and safe driving incentives, helping you maximize savings while staying protected.
Multi-policy discount
Save money by bundling auto insurance with homeowners, renters or other policies from the same provider. Combining auto and home insurance, for instance, can cut overall costs by 10% or more.
Multi-vehicle discount
Insuring more than one car on the same policy can lead to significant savings. This is ideal for households with multiple drivers or vehicles.
Safe driver discount
Drivers with a clean record — free of accidents and violations for a certain period (usually three to five years) — can qualify for lower rates. Some insurers offer extra savings for completing a defensive driving course.
Good student discount
Full-time students under 25 with a GPA of 3.0 or higher can often receive discounts, as insurers consider good grades a sign of responsible behavior.
Usage-based or telematics discount
Insurers may offer discounts based on your driving habits if you enroll in a telematics program. A small device or mobile app tracks speed, braking and mileage. Safe, low-mileage drivers can save up to 30%.
Low-mileage discount
Drivers who travel fewer miles annually — often below 7,500 or 10,000 — can qualify for lower rates. This is ideal for remote workers or retirees who don’t commute daily.
Defensive driving course discount
Taking an approved defensive driving course can reduce premiums, especially for older drivers or those looking to remove points from their records.
Pay-in-full discount
Paying your premium upfront instead of in monthly installments can lead to savings, as insurers prefer full payments to reduce administrative costs.
Automatic payments or paperless discount
Opting for autopay or electronic billing can slightly lower your premium while making payments more convenient.
Military or affiliation discount
Many insurers offer discounts to active-duty military, veterans or members of certain organizations, including professional associations or alumni groups. For example, USAA provides exclusive savings for military families, while some insurers offer discounts for AAA or AARP members.
New car discount
Vehicles with the latest safety features, such as automatic emergency braking and lane departure warnings, may qualify for lower insurance costs.
Loyalty discount
Loyalty to the same insurer for several years may qualify you for a discount. However, comparing rates regularly is wise to ensure you get the best deal.
Best Auto Insurance Companies: The Bottom Line
The best car insurance company varies based on individual needs and circumstances. This article identifies top providers for different driver profiles to simplify your search. It also outlines steps to help you find the right company and policy.
State Farm is MoneyGeek’s top overall pick, ranking first for young drivers, seniors and high-risk drivers. Travelers is the best option for budget-conscious drivers.
Best Car Insurance: FAQ
Below are answers to frequently asked questions to help you find the best car insurance company for your needs and situation:
Who has the best auto insurance?
State Farm offers the best car insurance based on affordability, customer satisfaction and financial stability. However, your best option may vary based on your driver profile and location.
Who has the best auto insurance in my state?
Not all insurers operate in all 50 states and Washington, D.C., and coverage options or pricing can vary by location. To find the best car insurance in your state, request personalized quotes and research local insurers' customer service reputations using MoneyGeek scores or your state’s insurance department.
Can you find good, cheap car insurance?
Many insurers with high ratings for claims service and customer satisfaction also offer competitive rates. Ask insurers if they provide a monthly payment option. While paying in full can save money over time, choosing no down payment car insurance or paying just the first month’s premium can minimize upfront costs.
How can you find the best car insurance for you?
To find the best car insurance, focus on companies with strong customer service reputations. Compare rates to identify affordable options. Prioritize what matters most to you, such as claims handling, coverage options, or price, and choose accordingly.
Best Car Insurance Companies: Our Review Methodology
MoneyGeek’s ranking system identifies the best car insurance options by analyzing customer satisfaction, affordability, claims service, coverage and financial stability. The data comes from Quadrant Information Services, J.D. Power, AM Best and National Association of Insurance Commissioners (NAIC).
Overview
Because costs and even service quality can differ drastically between states, the best companies overall were decided based on which companies had the best MoneyGeek score for a particular driver profile in most states. This ensures that whether you live in Texas or Delaware, our recommendations should apply across large parts of the country.
Data Acquisition and Depth
We analyzed 83,056 quotes across 473 ZIP codes and 46 companies. Customer and claims satisfaction ratings were from industry benchmarks like J.D. Power, NAIC and AM Best.
Driver Profile
To get average rates, MoneyGeek uses a standard profile, which includes:
- 40-year-old male
- Clean driving record
- 100/300/100 liability coverage limits
- Comprehensive and collision coverage with a $1,000 deductible
- 2010 Toyota Camry LE
- 12,000 miles driven annually
We modified this profile by age, geographic location, driving history, car and coverage type, low mileage and military association to discover particular rates.
Scoring Methodology
We calculated a composite score (up to 5 points) based on these factors:
- 30% customer satisfaction: Data collected from the NAIC customer complaint index and J.D. Power customer satisfaction rating
- 30% affordability: Data from Quadrant Information Services. Affordability scoring analyzes how rate costs compare between providers.
- 20% claims: Data collected from the J.D. Power Claims Study and the CRASH Report Card determined customer satisfaction when making a claim.
- 10% coverage: We hand-collected coverage offerings and data from car insurance providers to determine whether the insurer offered the essential coverage most drivers need.
- 5% financial stability: Derived from AM Best ratings to evaluate an insurer’s reliability in fulfilling claims
We tailored weightings to certain needs (e.g., affordability was 0% for customer service-focused drivers). Unique coverage offerings influenced qualitative judgments.
Exclusions
Liberty Mutual and Metromile didn’t receive MoneyGeek scores due to missing data from Quadrant Information Services.
Learn more about MoneyGeek’s car insurance methodology.
About Mark Fitzpatrick

Mark Fitzpatrick, a Licensed Property and Casualty Insurance Producer, is MoneyGeek's resident Personal Finance Expert. With over five years of experience analyzing the insurance market, he conducts original research and creates tailored content for all types of buyers. His insights have been featured in publications like CNBC, NBC News and Mashable.
Fitzpatrick holds a master’s degree in economics and international relations from Johns Hopkins University and a bachelor’s degree from Boston College. He's also a five-time Jeopardy champion!
Passionate about economics and insurance, he aims to promote transparency in financial topics and empower others to make confident money decisions.