Progressive Auto Insurance Review: Quotes and Service (2024)

To evaluate insurance companies, MoneyGeek uses data from several reputable sources, including J.D. Power, AM Best and the National Association of Insurance Commissioners (NAIC). Based on information from these sources, Progressive auto insurance is ranked third in MoneyGeek’s top 10 list of the best car insurance companies in the country.

MoneyGeek collected Progressive quotes for sample drivers across the 48 states where it sells auto insurance. The information MoneyGeek collected was averaged and found that Progressive is neither cheap nor expensive, with an average cost of $1,381 per year.

Progressive has moderately-priced auto insurance costs for drivers with minimum or full coverage or a driver with a traffic violation. However, Progressive is expensive for young drivers or teens.

Although it’s best to compare policy rates between companies, price shouldn’t be the only factor you consider when you want to find the cheapest car insurance policy. It’s also worth deliberating factors like customer satisfaction and financial stability.

Progressive is neither cheap nor expensive regardless of your coverage level (minimum or full coverage) or if you have a speeding ticket — unless you're an inexperienced driver. Progressive’s auto insurance rates for young drivers are expensive, potentially because teenage drivers generally lack experience and are therefore considered risky.

Insurance companies’ methods for calculating insurance premiums aren’t transparent. But like several insurers, Progressive does charge more if you’re a young driver; but is not as harsh as many for traffic violations.

Progressive has standard coverages like liability, comprehensive and collision insurance, similar to all auto insurance companies. Its add-on coverage options are great — they include deductible modification, roadside assistance, rental car and/or travel reimbursement, gap insurance and accident forgiveness, but new car replacement and better car replacement are not available through Progressive.

With Progressive, you can get custom parts coverage, a useful coverage that many auto insurance providers don’t offer. Also called custom parts and equipment (CPE) coverage, you can have certain added car accessories covered, including a navigation system, stereo or custom wheels, even if the original manufacturer did not install it. You usually have a $5,000 limit with CPE coverage. Custom parts and equipment coverage is great for drivers who have a customized car — it even covers paint jobs.

While shopping for car insurance, it’s important to look at coverage options and special features to assess what’s right for your needs. Progressive brings several coverage options and features to the table, including the Snapshot program that rewards safe drivers, free bundled pet injury coverage and several ways to get quotes, including an innovative Name Your Price tool.

Progressive offers several other insurance products, including homeowners and renters insurance, commercial and recreational vehicles insurance, classic car insurance, and health insurance. Bundling these together could help you save money and get lower rates.

The AM Best Financial Strength Rating is an indicator of the financial strength of a company and reflects its ability to pay claims. While this is not a warranty for policyholders, a financially sound provider is more likely to pay genuine claims without issues. Progressive gets an excellent score of A+ on this metric, reflecting its good fiduciary strength.